Your Personal Information

Resin Times protects and respects the privacy of all our website visitors and customers.

All information collected from customers is used for billing and administration purposes only and is kept strictly confidential. We have taken security measures to ensure that our customers’ information is protected against loss, alteration or misuse. All transmissions of private information over the Internet are encrypted using standard SSL protocols.

Any personal passwords or usernames given to a customer are their own responsibility. Customers must ensure that only authorized personnel access their accounts.

Our Privacy Management Plan includes guidelines on the collection, storage, use and retention of your Personal Information as follows:


Resin Times collects personal information about individuals (clients) in order to better manage its business. The company will make all reasonable efforts to fully inform such individuals about the planned use/disclosure. The company will limit the collection and use of personal information to that required for valid business purposes or to comply with legislation.

Your email address, name and any other information you provide, such as address and phone number you provide to Resin Times are held in strict confidence.  We use other third parties, such as credit card processing companies Stripe, Square, and Pay Pal, to bill you for services if that is the payment method you chose.


Resin Times will make every reasonable effort to ensure that the personal information it collects and uses is accurate and complete. Individuals providing personal information will have the opportunity to review and correct their personal information, and on written request by an individual to whom the information relates, the organization will modify the information as required.


Resin Times will store personal information using hard copy and/or electronic means in such a way as to prevent unauthorized collection, access, use, disclosure or disposal of the personal information.


Resin Times has established a retention period for all personal information collected for the term that the client remains a client of Resin Times.  Other information such as contact form entries and analytics records for a year.  Billing invoices are stored for 7 years.


In addition to the care that Resin Times takes directly, we also work with all of our partner organizations that may at some point handle personal information gathered by us in the course of their relationship with and service to us. Each third party partner has agreed to meet our standards of privacy, confidentiality, and security.

All Employees and third party staff who in any way handle or manage Personal Information have acknowledged and agreed to adhere to our Privacy Code and the procedures that support that code.

Rights Over Your Data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Cookies and Tracking

We use cookies to enable us to personalize your visits to this website, track the usage of this website, and keep track of user preferences. Cookies are small pieces of information stored in the hard drive of your computer by your browser. Your browser will have the option to prevent a website from using cookies, but it may reduce the functionality of this site and other websites. Like all websites, our servers automatically record ‘log files’ that contain information about the volume and characteristics of traffic. Examples of this include IP addresses, numbers of pages viewed, and length of time spent on site. We cannot identify you from these log files and use them to help us monitor and improve our site and the services we provide.

If you have an account and you log in to this site (, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.


This website uses Google Analytics for data collection. You can see how Google uses data when you use their partners’ sites by visiting this link ( We use cookies to analyze user activity in order to improve the website.


If you have any questions or concerns, you may contact me by clicking to send a message or by phone.

Gisèle Grenier
Resin Times
a division of Legacy Designs,
operating under 2003820 Ontario Limited


  • Greater Hamilton Area: 905-481-0507
  • Greater Toronto Area: 647-477-5545
  • Brantford: 519-512-9947